Our Philosophy

When handling a covered liability claim, our claims adjusters have two overriding objectives

  • Protecting the interests of our insureds
  • Driving the claim to the best possible outcome

Liability claims need to be handled by highly specialised, technically competent and skilled professionals to assess the extent, if any, of our insured’s liability to third parties and then adopting the most effective strategy to ensure the best possible outcome. Newline’s claims managers draw on their considerable experience when handling your claims and employ specialist external advisors to protect your interests. We discuss and co-ordinate the defence strategy with our insureds and zealously advocate your defences. If the defence of a claim has merit, Newline is not scared to take that claim to trial. Equally, if a claim should be settled, Newline’s claims managers will negotiate a settlement of the claim on the best possible terms.